Data protection

The following data protection declaration applies to the use of our services on the websites mentioned below and to the use of our measuring devices with applications on different operating systems.

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The measured values ​​are permanently assigned to the biozoom scanner using an encrypted identifier contained in the device. This has the advantage that neither a user account nor passwords are necessary. However, you should therefore only make your biozoom scanner accessible to people who are allowed to experience the measured values. Since the biozoom scanner itself is the key to the stored data, it should be kept in a safe place.

1 Introduction

The person responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is

biozoom services GmbH,
Ziegelstrasse 17
341321 Kassel,

hereinafter referred to as "biozoom" or "we".

If you want to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the person responsible.

You can save and print this data protection declaration at any time.

Biozoom takes data protection very seriously and would like to ensure that your privacy is protected and that you are informed about the use of your data. In this data protection notice we therefore explain how and for what purposes we handle your data. These data protection notices explain our handling of data when using the biozoom software to evaluate the measurements made with the biozoom scanner via biozoom server (collectively the "biozoom services").

2 General purposes of processing

We use personal data for the purpose of operating the website, processing purchase or rental contracts, and answering inquiries.

3 What data we use and why
3.1 hosting

The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.

We or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this website on the basis of our legitimate interests in an efficient and secure provision of our website in accordance with. Art. 6 Para. 1 S. 1 f) GDPR in conjunction with Art. 28 GDPR.

3.2 Access data

We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, save and use data about every access to our website (so-called server log files). The access data include:

- Name and URL of the file accessed

- Date and time of the call

- amount of data transferred

- Notification of successful retrieval (HTTP response code)

- browser type and version

- Operating system

- Referer URL (i.e. the previously visited page)

- Websites that are accessed by the user's system via our website

- The user's internet service provider

- IP address and the requesting provider

We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operation, security and optimization of our website, but also for anonymous recording of the number of visitors to our website (traffic) as well as the scope and type of Use of our website and services, also for billing purposes. Based on this information, we can provide personalized and location-based content and analyze the data traffic, search for and correct errors and improve our services.

This is also our legitimate interest in accordance with Art 6 Para. 1 S. 1 f) GDPR.

We reserve the right to retrospectively check the log data if, based on specific indications, there is a legitimate suspicion of illegal use. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. B. if you use one of our offers. After canceling the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also save IP addresses if we have a specific suspicion of a criminal offense in connection with the use of our website.

3.3 Cookies

We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective server when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This enables your computer to be recognized when you return to our website. These cookies are deleted after you close your browser.

To a lesser extent, we also use persistent cookies (also small text files that are stored on your device), which remain on your device and enable us to recognize your browser the next time you visit. These cookies are stored on your device. The cookies are used to display your measurement data history, which is not stored on our servers.

Our legitimate interest in the use of cookies in accordance with Art. 6 Para. 1 S. 1 f) GDPR is to make our website more user-friendly, more effective and safer for you

The following data and information are stored in the cookies:

- Information about the number of visits to our website and the use of individual functions of our website.

- Measured value and date of measurement

When the cookie is activated, an identification number is assigned to it and your personal data is not assigned to this identification number. Your name, your IP address or similar data that would enable the cookie to be assigned to you are not stored in the cookie. Based on cookie technology, we only receive pseudonymised information, for example about which pages of our website have been visited.

You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This can limit the functionality of the website.

3.4 Measurements and measurement processes

When you carry out a measurement with the biozoom scanner, the raw measurement data is encrypted by the biozoom scanner and transmitted to the biozoom software on your device. The encrypted data is transferred to a biozoom server to calculate the measurement results and, if necessary, to create measurement processes. Measurement results and, if necessary, measurement processes are calculated on this server. The measurement results are then displayed in your biozoom software. All servers operated by or on behalf of biozoom for the evaluation of raw measurement data and the creation of measurement processes are located in Germany. The data will not be transferred outside of Germany.

Raw measurement data, measurement results and measurement processes are generally not linked to personal characteristics of the user. biozoom cannot assign the data to a specific person, but only to the biozoom scanner used. This is done using the serial number of the biozoom scanner, which is transmitted to the biozoom server together with the raw measurement data. All raw measurement data are encrypted on the biozoom scanner before they are transmitted to the biozoom server for evaluation.

Even if you enter a user ID, for example a name or an identification number, into the biozoom software for a measurement in order to assign the measurement to a specific person, the biozoom software automatically converts this into a so-called hash value before it is transmitted to a biozoom server. This hash value does not allow any conclusions to be drawn about the person concerned, but enables the biozoom servers to differentiate between persons measured with the same biozoom scanner in order to create individual measurement processes for them.

3.4.1 Example of data acquisition when using biozoom scanners

Here we give you a detailed example of data acquisition when using the biozoom scanner:

· Your device has a serial number. The measurement data are saved for this serial number.

· Depending on the technical equipment, a user ID can be entered for the measured person, for example a patient or customer number.

The input is converted into a hash value before transmission, from which the original input cannot be recognized. The measured values ​​are saved on the biozoom server under this hash value. Advantage of the process: No personal data is sent to biozoom. In exceptionally rare and technically unavoidable cases, however, it can happen that different names / customer numbers lead to an identical hash value and thus data from different users are mixed up and measurement processes are falsified. Mixing with data from other biozoom scanners is excluded.

· When the biozoom software is started, data on your device and your applications (for example the Windows version you are using and the version of the biozoom software) are recorded. This information is used to check or improve compatibility (e.g. to better coordinate the biozoom scanner and the biozoom software).

3.5 Data to fulfill our contractual obligations

We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, ordered products, billing and payment data. The collection of this data is necessary for the conclusion of the contract.

The data will be deleted after the warranty periods and statutory retention periods have expired.

The legal basis for processing this data is Article 6 Paragraph 1 Sentence 1 b) GDPR, because this data is required so that we can fulfill our contractual obligations towards you.

3.6 Improving Our Services

We also use the data transmitted to the biozoom server in the manner described above to continuously improve the user-friendliness and quality of the biozoom services. If you install the biozoom software and use the biozoom services, biozoom collects anonymous data on the use of biozoom software and services, as well as any data about the end devices used for this purpose. Examples of data collected:

Operating system version and installation problems, text input in input fields of the biozoom software and sensor data of the biozoom scanner, as well as frequency of use.

Our legitimate interest in using the anonymous usage data in accordance with Art. 6 Paragraph 1 Sentence 1 f) GDPR is to make our services more user-friendly, more effective and safer and to be able to search for and correct errors more effectively.

3.7 E-mail contact

If you contact us (e.g. using the contact form or email), we will process your details to process the request and in the event that follow-up questions arise.

If the data processing takes place in order to carry out pre-contractual measures, which take place at your request, or, if you are already our customer, in order to carry out the contract, the legal basis for this data processing is Art. 6 Para. 1 S. 1 b) GDPR.

We only process further personal data if you give your consent (Art. 6 Para. 1 S. 1 a) GDPR) or we have a legitimate interest in processing your data (Art. 6 Para. 1 S. 1 f) GDPR) . A legitimate interest is e.g. B. replying to your email.

4 Google Analytics

We use Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about the use of this website by site visitors is usually transmitted to a Google server in the USA and stored there.

This is also our legitimate interest in accordance with Art 6 Para. 1 S. 1 f) GDPR.

Google has submitted to the Privacy Shield Agreement between the European Union and the USA and is certified. As a result, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the entry linked below: .

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the transfer of the data generated by the cookie and relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: .

As an alternative to the browser plug-in or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again): [Deactivate Google Analytics]

5 storage period

Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued.

In some cases, the legislature provides for the storage of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but not processed in any other way and will be deleted after the legal retention period has expired.

6 Your rights as a data subject

According to the applicable laws, you have various rights with regard to your personal data. If you would like to assert these rights, please send your request by email or post, clearly identifying yourself to the address given in section 1.

You will find an overview of your rights below.

6.1 Right to confirmation and information

You have the right to clear information about the processing of your personal data.

In detail:

You have the right at any time to receive confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you, along with a copy of this data. You also have the right to the following information:

1. the processing purposes;

2. the categories of personal data that are processed;

3. the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations;

4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;

5. the existence of a right to correction or deletion of your personal data or to restriction of processing by the person responsible or a right to object to this processing;

6. the right to lodge a complaint with a supervisory authority;

7. if the personal data are not collected from you, all available information about the origin of the data;

8. The existence of automated decision-making including profiling in accordance with Art. 22 Paragraphs 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for you.

If personal data is transmitted to a third country or to an international organization, you have the right to be informed about the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transmission.

6.2 Right to rectification

You have the right to request us to correct and, if necessary, complete your personal data.

In detail:

You have the right to demand that we correct any incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - including by means of a supplementary declaration.

6.3 Right to deletion ("right to be forgotten")

In a number of cases we are obliged to delete personal data relating to you.

In detail:

In accordance with Art. 17 (1) GDPR, you have the right to demand that we delete personal data relating to you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:

1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

2. You revoke your consent, on which the processing was based in accordance with Art. 6 Paragraph 1 Sentence 1 a) GDPR or Art. 9 Paragraph 2 a) GDPR, and there is no other legal basis for the processing.

3. You object to the processing in accordance with Art. 21 Paragraph 1 GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 Paragraph 2 GDPR.

4. The personal data was processed unlawfully.

5. The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which we are subject.

6. The personal data was collected in relation to the information society services offered in accordance with Art. 8 Para. 1 GDPR.

If we have made the personal data public and we are obliged to delete it in accordance with Art. 17 Para. 1 GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, in order to ensure that the data processing controllers are responsible for the personal Process data, to inform you that you have requested the deletion of all links to this personal data or of copies or replications of this personal data.

6.4 Right to restriction of processing

In a number of cases you are entitled to request that we restrict the processing of your personal data.

In detail:

You have the right to request that we restrict processing if one of the following conditions is met:

1. You contest the correctness of the personal data, for a period that enables us to check the correctness of the personal data,

2. the processing is unlawful and you refused to delete the personal data and instead requested that the use of the personal data be restricted;

3. we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or

4. You have lodged an objection to the processing in accordance with Art. 21 Paragraph 1 GDPR, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.

6.5 Right to data portability

You have the right to receive machine-readable personal data relating to you, to transmit it, or to have it transmitted by us.

In detail:

You have the right to receive the personal data relating to you that you have provided to us in a structured, common and machine-readable format, and you have the right to transmit this data to another person responsible without hindrance from us, provided that

1. The processing is based on consent in accordance with Art. 6 Paragraph 1 Sentence 1 a) GDPR or Art. 9 Paragraph 2 a) GDPR or on a contract in accordance with Art. 6 Paragraph 1 Sentence 1 b) GDPR and

2. the processing is carried out using automated procedures.

When exercising your right to data portability in accordance with paragraph 1, you have the right to have the personal data transmitted directly from us to another person responsible, insofar as this is technically feasible.

6.6 Right to Object

You have the right to object to the lawful processing of your personal data by us if this is based on your particular situation and our interests in the processing do not prevail.

In detail:

You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Art. 6 Paragraph 1 Sentence 1 e) or f) GDPR; this also applies to profiling based on these provisions. We no longer process the personal data unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If we process personal data in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.

You have the right, for reasons that arise from your particular situation, to object to the processing of personal data relating to you that is carried out for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 (1) GDPR unless the processing is necessary to fulfill a task in the public interest.

6.7 Automated decisions including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which has legal effects on you or which significantly affects you in a similar manner.

There is no automated decision-making on the basis of the personal data collected.

6.8 Right to withdraw consent under data protection law

You have the right to withdraw your consent to the processing of personal data at any time.

6.9 Right to complain to a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of your personal data is unlawful.

7 Data security

We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.

Your personal data is transmitted in encrypted form with us. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.

Furthermore, we do not guarantee that our offer will be available at certain times; Disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.

8 Transfer of data to third parties, no data transfer to non-EU countries

In principle, we only use your personal data within our company.

If and to the extent that we involve third parties in the context of the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transmission is necessary for the corresponding service.

In the event that we outsource certain parts of the data processing ("order processing"), we contractually oblige order processors to only use personal data in accordance with the requirements of data protection laws and to guarantee the protection of the rights of the data subject.

A data transfer to bodies or persons outside the EU outside of the case mentioned in this declaration in section 4 does not take place and is not planned.

9 Contact

Please address requests for information, questions, complaints or suggestions to the following address:
biozoom services GmbH
Ziegelstrasse 17
34121 Kassel

Telephone +49 (0) 561 52141 - 0
Fax +49 (0) 561 52141 - 11

Status: May 25, 2018


We are a dynamic company that has set itself the task of making biological values ​​in the skin measurable. We develop, produce and sell these in the heart of Germany, in Kassel. Our devices are medically validated and have been used successfully in clinics for years.

biozoom controls your diet and tells you whether your body is supplied with enough vital substances to protect you from colds and diseases of civilization.

We also tell you when stress is affecting your health and whether you are doing enough anti-aging. With biozoom you receive daily feedback from your body (biofeedback). In harmony with your body, biozoom shows you when something is getting out of hand and helps you to readjust (coaching).

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